Careers at Northwestern Bank

Thank you for your interest in Northwestern Bank. Our branches are located in Chippewa Falls, Lafayette, Cornell, Thorp, Boyd, and River Prairie (Altoona/Eau Claire). Northwestern Bank employs approximately 90 people from within those cities. Employment opportunities include Tellers, Receptionists, Customer Service Representatives, Loan Support, Credit Analysts and Loan Officers.

Our Employment Philosophy

Our personnel policies at Northwestern Bank are based on the belief that the success of our Bank is primarily dependent upon our employees.

  • We recognize our employees as an important part of the Northwestern Bank team
  • Promote from within those employees we feel are most qualified candidates to fill job vacancies- where appropriate
  • Maintain competitive wages and benefits for our marketplace and industry
  • Provide a safe, efficient, and pleasant work place
  • Encourage you to expand your knowledge and value to the Bank through educational opportunities
  • Establish and maintain a truly “open door” environment
  • Encourage high quality customer service

Current Employment Opportunities

  • Customer Service Representative - Downtown Chippewa Falls

    Customer Service Representative

     

    Northwestern Bank, committed to providing quality financial services and successful solutions that consistently achieve a high degree of customer satisfaction under our motto, "Where People Matter", is currently seeking a full-time Customer Service Representative for our Main Bank, located in downtown Chippewa Falls. 

     

    Job Responsibilities:

    • Open and maintain personal and business accounts
    • Open, maintain, and monitor CD’s, IRA’s, and HSA’s, including year-end reporting
    • Assist customers with Savings Bonds, including redemption
    • Maintain up-to-date knowledge of all regulations, products and services, attend meetings and trainings as requested
    • Prepare and transmit wire (domestic and international) requests, when needed

     

    Job Requirements:

    • 3 years of experience in some or all of the following: opening and closing of personal and business accounts, IRA’s, CD’s, Bonds, HSA’s, and funeral trusts
    • Ability to serve our customers in a professional, accurate and friendly manner, putting the needs of our customers as the top priority
    • Willingness to adapt to changing situations and priorities
    • Great organizational skills and multi-tasker
    • Excellent oral and written communication skills
    • Previous teller experience is preferred but not required

     

    Northwestern Bank offers the following:

    • Competitive Pay
    • Generous 401K plan
    • Health, Dental, Life, and Long-Term Disability Insurance
    • Incentive Bonus program
    • Paid Vacation, Holiday, and Sick time

     

    Interested applicants should send Letter of Interest and Resume to:

    Northwestern Bank

    202 N. Bridge St

    Chippewa Falls, WI  54729

    hr@northwesternbank.com