IT Management SpecialistChippewa Falls, WI

Northwestern Bank is looking to hire an IT Specialist. This position will work closely with the Chief Operations Officer and our IT consultant. 

This position is responsible for providing assistance in overseeing, planning and implementing the technology needs of the bank and will assist the COO with daily, weekly, monthly, and annual tasks. In addition, this position will ensure the safeguarding of information, maintain effective internal controls, and will help to implement IT standards, policies and procedures. The ideal applicant will have a strong understanding of computers, have excellent communication skills, be detail oriented, able to maintain the integrity of highly confidential information, and be able to deal effectively with deadline pressures and stress. Northwestern Bank is very supportive of the communities that we serve, offers a great work environment, and keeps a positive work-life balance for our employees. 

The job responsibilities include, but are not limited to the following: 
  • Provide ongoing support for all bank staff in the use of end-user hardware and software products.
  • Collaborate with COO on procedures, techniques and standards to implement new and/or improved ideas to increase effectiveness of the department. 
  • Generate and review daily, weekly and monthly reports. 
  • Monitor the network and data communications. 
  • Assist with Risk Assessments on new products and processes. 
  • Responsible for keeping Disaster Recovery documentation current. 
  • Assist with Bank Audits and social engineering. 
  • Assist with documentation of current software and hardware inventory. 
  • Assist with equipment issues, including phones. 
  • Develop and maintain a strong knowledge of bank products and services. 
  • Assist employees with software and hardware issues related to bank products and services. 
  • Maintain clear channel of communication with COO and bank employees at all times to facilitate an efficient working environment and project completion. 
  • Assist and follow through with projects, as assigned.
  • Help to ensure safeguarding of information, maintains effective internal controls and general security through compluter system. Initiates enhancements to data processing system. 
  • Maintain up to date knowledge through professional reading and affiliation with appropriate industry organizations. 
In addition, the candidate will also need to be able to bend, stoop, kneel and lift up to 50 pounds. 

Northwestern Bank offers the following: 
  • Competitive Pay
  • Generous 401k Plan
  • Health, Dental, Vision, Life and Long-Term Disability Insurance
  • Incentive Bonus Plan
  • Paid Vacation, Holiday and Sick Pay
  • Wellness Incentives

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