PT ReceptionistChippewa Falls, WI

Northwestern Bank, a proud member of the Chippewa Valley community since 1904, is currently seeking a part-time Receptionist for our Main Bank located downtown Chippewa Falls. The ideal candidate for this position will have a friendly and outgoing personality, strong interpersonal and communication skills, will be detail-oriented and able to multi-task in a fast-paced environment and will exemplify our Core Values of deliver an exceptional experience, shine through service, lead with integrity, create positive impact, and foster genuine relationships.

Job duties include:
  • Greets customers and visitors as they arrive, assesses their requests and/or inquiries and directs them to the appropriate individual for assistance. Takes messages and delivers promptly.
  • Maintains the professional appearance of the reception area.
  • Answers incoming telephone calls as quickly as possible. Assists customers with as many questions as they are able to and directs callers to appropriate individual as needed.
  • Type monthly letters for municipalities for number of wire transfers and ACH payments.
  • May need to sort and distribute incoming mail.
  • Processes expense checks for bills and accurately enters vendors in the Accounts Payable system, collects W-9s as needed from new vendors.
  • Sends and receives faxes. Delivers faxes to appropriate person immediately.
  • Handles change of address communication and forms.
  • Verifies customer and legal information for Housing Authorities, Banks and other trust accounts.
  • Calculates dates on closed savings and checking accounts monthly to see how many months they were open.
  • Serves customers with their safe deposit requests, including but not limited to opening and closing safe deposit boxes.
  • Opens and closes bank doors daily.
This position will typically average 20 - 25 hours per week and will be scheduled to work one Saturday per month (9-11 am).

In addition to a positive work culture, Northwestern Bank offers the following:
  • Competitive Pay
  • Generous 401K plan
  • Incentive Bonus program
  • Wellness Benefit
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